B.E.S.T. in Horticulture Ltd

• Bespoke Education & Specialist Training •

A “One Stop Shop” for all your Horticultural Education & Training Needs

Conflict Resolution

Supervision and Management Course 5

Course Content:

  • The causes of conflict
  • Identifying the causes of conflict in attendee's own work place
  • Identifying strategies to manage conflict
  • Identifying personal strategies to manage conflict in attendee's workplace
  • What is negotiation?
  • An examination of the process of successful negotiation
  • Workshop - developing personal negotiation skills
  • Tips and techniques on how to avoid conflict through negotiation
  • Questions and answers

Duration: This course will be delivered over 1 day.

How each course is taught and assessed:

You do not need to bring anything to this course, you will be taught by a lecturer and afterwards you will be issued a certificate of attendance

RHS Practical courses: Level 2  Ryton (Friday am ) three places; (Saturday pm) one place, and one in February; Level 2 North Moreton (Thursdays) course full, next places Sept 2015. For Level 3 Practical we have some places at both centres starting Jan.

NEW at Ryton in March: 'Propagation through the Year', a series of masterclasses in plant propagation techniques; at North Moreton: fruit pruning workshop in Wednesday 21January; short course on garden design  running again in 2015.  ENQUIRIES: use the CONTACT US  link above or call 07544 512501.