B.E.S.T. in Horticulture Ltd

• Bespoke Education & Specialist Training •

A “One Stop Shop” for all your Horticultural Education & Training Needs

Conflict Resolution

Supervision and Management Course 5

 

Course Content:

  • The causes of conflict
  • Identifying the causes of conflict in attendee's own work place
  • Identifying strategies to manage conflict
  • Identifying personal strategies to manage conflict in attendee's workplace
  • What is negotiation?
  • An examination of the process of successful negotiation
  • Workshop - developing personal negotiation skills
  • Tips and techniques on how to avoid conflict through negotiation
  • Questions and answers

Duration: This course will be delivered over 1 day.

How each course is taught and assessed:

You do not need to bring anything to this course, you will be taught by a lecturer and afterwards you will be issued a certificate of attendance

Enrolling NOW for Sept 2014: level 2 & 3 Practical courses at Ryton (Sat) and North Moreton (Thurs); Level 2 &3 theory also at Ryton Saturdays. To book a place use the 'contact us' button above.