B.E.S.T. in Horticulture Ltd

• Bespoke Education & Specialist Training •

A “One Stop Shop” for all your Horticultural Education & Training Needs

Conflict Resolution

Supervision and Management Course 5

Course Content:

  • The causes of conflict
  • Identifying the causes of conflict in attendee's own work place
  • Identifying strategies to manage conflict
  • Identifying personal strategies to manage conflict in attendee's workplace
  • What is negotiation?
  • An examination of the process of successful negotiation
  • Workshop - developing personal negotiation skills
  • Tips and techniques on how to avoid conflict through negotiation
  • Questions and answers

Duration: This course will be delivered over 1 day.

How each course is taught and assessed:

You do not need to bring anything to this course, you will be taught by a lecturer and afterwards you will be issued a certificate of attendance

RHS Practical courseS: Level 2, Jan 2016 for Thurs (North Moreton), Friday or Sat ( Ryton) now full, taking waiting list for Sept 2016.  Level 3, still  places to start Jan 2016 at   Ryton Sat am or (NEW) Friday pm,  North Moreton Thurs pm.

 For information or to book a place, use the CONTACT US  link above or call 07544 512501.